How do you ship your orders?
Piccoli & Co orders are shipped Monday through Friday. We make every effort to fulfill our orders promptly and ship on a next day service. Orders placed over the weekend will be processed and shipped on Monday. In the event of delay, we will notify you via email or phone.
Larger items such as furniture and other items where noted “oversized freight” on the shipping & delivery tab are not available for rush delivery & if ordered with other items will arrive separately.
We regret that we are unable to ship to addresses outside the EU or to post office boxes.
Please note that our furniture pieces are delivered via Freight Trucks. These items will be delivered to your front door only. Please note these items may also arrive on a palette.
What are your Shipping Charges?
From time to time Piccoli & Co will offer free delivery promotions. Promotions are only available at the time of purchase, based on the terms and conditions of the particular promotion.
There is a delivery charge of £9.00 for next day shipping within the UK or for standard shipping 3-5 days, there is a delivery charge of £5.95.
The above delivery charges do not apply to rugs, furniture, large or bulkier items. Please see costs and details listed below for large items.
For Deliveries within Europe there is a delivery charge of £25.00. We aim to deliver European orders within 3-5 working days. Weekends and UK Bank Holidays are not considered working days. For delivery of over sized stock items within Europe please call our customer services on 0044 (0) 208 675 3900
Please note: These charges only include delivery; therefore non-EU customers will be responsible for import duties and local taxes. And this rate is excluding all over-sized freight items. For such items we will contact you directly to arrange the best delivery options
How will you Ship and deliver large items such as furniture?
Delivery of large items will be charged individually. When placing the order online delivery charges will be shown as zero. We will then contact you and advise you on the delivery charges based on the volumetric measurements of the goods in question and you will be invoice for this
Piccoli & Co is happy to quote for export packing, freight and insurance to any overseas destination but reserves the right, with prior agreement of the client, to charge any additional charges to the client’s credit card should the shipping charges subsequently exceed the original quotation. Export quotes are valid for a period of 30 days.
Delivery charges within the London area will include delivery and installation to a cleared room and rubbish removal. If the room is not ready for installation and needs to be cleared, Piccoli & Co reserves the right at their discretion to make an additional charge dependent on time taken to clear or to refuse to deliver goods. All other UK and international shipping fees if applicable must be paid prior to dispatch of goods from our warehouse.
Do you offer an assembly service?
Piccoli & Co does not currently offer assembly service outside of the London area. For assembly within the London area please call us on 0208 6753900 for a quote and booking slot.